We had the pleasure of welcoming Stéphane ADJOU, CEO of CapsAuto, to our Albax Paris 15 and Lecoq Paris facilities.
We shared in-depth discussions about our profession, the insured customer journey, service quality, and real-world operational challenges. Two aligned perspectives, a mutual understanding of the day-to-day realities of the body repair business, and a shared ambition to turn these insights into concrete ideas to help our industry move forward.
These discussions further strengthen our partnership with CapsAuto, a committed insurance player that listens to repairers, with the goal of enhancing proximity to our customers and offering them tailored solutions, powered by the expertise of our respective teams.
Thank you for the visit and for the quality of these valuable exchanges!